All recent studies and surveys highlight that employees want the flexibility to work from anywhere. 69% of millennials would give up on certain work benefits for a more flexible working space. How can companies navigate work from home expectations of their employees?
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What Customers Want? Recent Trends and Changes in Customer Behavior
Customer needs and preferences keep changing and evolving. Thanks to data availability and analytics, companies can leverage deep customer insights and adapt. The recent changes in customer behavior as a result of the prolonged global pandemic and enforced lockdowns have significantly altered buying preferences and channels. Here are 4 key focus areas for brands to address what customers want.
Employee Tenure Summary – Averages and Median
This post is a summary of employee tenure analysis for a randomly selected sample of 250 people. The average tenure for the sample is 3.79 years while the median tenure is 2.96 years.
Use this Vendor Ranking Template to respond to lost deals
Vendor comparison serves as a good reality check as you get feedback from customers to understand why a certain competitor was awarded the deal ahead of you. It also provides information on what parameters are most important for you customer. You could use the information and competitive benchmarking to improve your value score. This prepares you well for future sales opportunities.
What is Click Through Rate and Why CTR is Important?
Click through rate (CTR) is “a ratio showing how often people who see your ad or free product listing end up clicking it.” Improving click through rate ensures maximum output in the form of relevant customer actions.
How do you evaluate risk when making a decision?
Decision making is an integral part of our daily routine. Some are easy, non-critical and we do not have to worry about consequences. Then there are critical decisions that may have far reaching consequences. Understanding of what could go wrong will facilitate informed decision making. Download this free template to evaluate risk when making a decision.
How to use 5 Why Analysis for Problem Solving
In a rush to fix problems at work, we often miss to look for the root cause. Hence the problems reoccur frequently. Let us understand how to use 5 why analysis for problem solving. Free template included.
Work From Home Cartoon Strips
This is a collection of work from home cartoon strips illustrating how employees have been spending time during the Covid 19 pandemic.
The 90-60-30 Sales Communication Strategy
How to increase sales? How to increase lead conversion? How to sell more to existing customers? These are some of the most common and frequent questions discussed in business strategy and sales meetings. Thanks to the internet economy, businesses have multiple sources for generating new leads. The channels to advertise, market and acquire customers keep on increasing. As new leads keep piling on, we tend to lose track of old leads and prospects. 80% of sales require 5 follow-up calls after the meeting. 44% of sales reps give up after 1 follow-up. The 90-60-30 sales communication strategy is a framework for rechurning old leads and staying in touch with customers and prospects.
Business Cartoon
This post is a collection of business cartoon strips. There are several stereotypes at work. This post highlights those with a funny twist.