New Year Resolutions For Customer Experience: How To Create An Exceptional Customer Journey

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It’s a new year, which means it’s time for new year resolutions! If you want to improve your customer experience this year, then you need to know how to create an exceptional customer journey. Keep reading to learn about the necessary steps you need to take in order to create a customer experience that is truly exceptional!

New Year Resolutions For Sales Reps: Keep Your Pipeline Full And Close More Deals

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New year, new you… right? If you’re a sales rep, then that means making more money than last year. And we’re here to help you make that happen. We’ve put together a list of New Year resolutions for sales reps, to help you make more money in 2023. From setting goals to networking more, these tips will help you close more deals and make more money this year. So if you’re ready to make more money in 2023, read on!

The Impact Of Learning On Employee Behaviour And What You Can Do About It

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Employee behaviour has a direct impact on the workplace and the bottom line. Many factors influence employee behaviour, but learning plays a major role. Employees who receive adequate learning opportunities are more likely to exhibit positive behaviour, be engaged in their work, and perform at a higher level. So, what can you do to ensure that your employees have access to the learning opportunities they need? Read on to find out!

Can You Afford to Embrace the Musk Way of Leadership?

Elon Musk is one of a kind to say the least. A genius, visionary, risk taker who wants to change the world. By all standards, he aims for what almost everyone would say is unachievable. Elon Musk is an adjective as much as a person. It’s not easy being Elon Musk. Should you be following the leadership style of Elon Musk.

The 80/20 Rule for Team Management

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You may have definitely heard about the 80/20 rule – the Pareto principle. A quick recap: the 80/20 rule states that roughly 80% of outcomes come from 20% of causes. And surprisingly, this holds true in all walks of life and work. Read on to know how you can use this for team management.

8 Toxic Leadership Styles To Avoid If You Want To Succeed

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A toxic leader is someone who creates a hostile work environment and causes his or her employees to feel stressed, anxious, and Undervalued. Toxic leaders are often paranoid, micro-manage their employees, and take credit for the work of others. If you want to be a successful leader, it’s important to avoid these 8 toxic leadership styles.