How to Hire Freshers?

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How do you evaluate a job applicant without any previous job experience? The resume of a fresher does not say much about her skills. Yes, the resume has academic credentials and project summaries. It does not however give insights about the key skills required for her to do her job well. So how to hire freshers that fit the job requirements?

Don’t Fail to Plan Employee Engagement?

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Now, more than ever, is the time you should not fail to plan for employee engagement. Why?
The Covid-19 impact on the way we work and live continues to linger on. There is no end to job, health and life uncertainties. As one after another pandemic wave subsides and we look to move closer to what was normal, a new variant and spike hits us with greater force.

Did you go mystery shopping?

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Reality seldom meets perception. As-is business processes can be surprisingly different from planned and to-be business processes. How often do you check if everything is operated as planned? How do you check. Mystery shopping is one of the most effective ways to find out the gaps.

It’s time we disown boring company policies

When was the last time you carefully read a 21 page lengthy policy document word by word? My answer is never. Reading fine text in business and legal jargon spread over a boring, multi-page document is downright boring. It’s just about time we disown boring company policies. Time to get creative.

Navigating Work from Home Expectations

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All recent studies and surveys highlight that employees want the flexibility to work from anywhere. 69% of millennials would give up on certain work benefits for a more flexible working space. How can companies navigate work from home expectations of their employees?

What Customers Want? Recent Trends and Changes in Customer Behavior

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Customer needs and preferences keep changing and evolving. Thanks to data availability and analytics, companies can leverage deep customer insights and adapt. The recent changes in customer behavior as a result of the prolonged global pandemic and enforced lockdowns have significantly altered buying preferences and channels. Here are 4 key focus areas for brands to address what customers want.

Use this Vendor Comparison Template to respond to lost deals

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Vendor comparison serves as a good reality check as you get feedback from customers to understand why a certain competitor was awarded the deal ahead of you. It also provides information on what parameters are most important for you customer. You could use the information and competitive benchmarking to improve your value score. This prepares you well for future sales opportunities.

How to Pick Tools that Will Scale With Your Business

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How many companies have you worked for that had an infuriating number of applications to adopt? And how many of those tools were completely disconnected from the others, siloed to a particular team that further separated the team from the rest of the company? So how do you pick the right tools for business? Here are the top 6 considerations.