Employees at businesses of all kinds are using Generative AI for a wide variety of reasons, from how they work and grow to how they compete. Real-life entrepreneurs and businesses across many industries are applying the capabilities of Generative AI in order to support automated processes, improve workplace decisions made through automation, and grow at a faster pace than previously possible.
Below are five great examples of businesses that utilize Generative AI.
Generative AI Use Cases
- Geek Window Cleaning (U.S.) – Using AI as a “Virtual CFO”
- Money Storyteller (U.S.) – Scaling a Solo Consultancy
- Decode Real Estate (NYC) – Use of AI for Lead Generation
- Grind (UK Coffee Chain) – AI in Daily Operations
- Alibaba Platform Sellers (China) – “One-Person Companies”
1. Geek Window Cleaning (U.S.) – Using AI as a “Virtual CFO”
Company: Geek Window Cleaning
Founder: Kyle Ray
Uses generative AI tools to serve as low-cost financial advisors for small business owners during tax season to leverage services typically available from a generative AI development service provider to help identify tax strategies and develop questions to send to their CPA and compare AI-generated results to professional guidance.
Thus, he achieves “C-level thinking” without the need for a full-time CFO.
Thus, AI is not a substitute for his CPA, but improves the effectiveness of his CPA by providing him with additional preparation data and making better decisions.
2. Money Storyteller (U.S.) – Scaling a Solo Consultancy
Company: Money Storyteller
Founder: Katherine Pomerantz
Money Storyteller (United States) is a solo consultancy that specializes in financial consulting.
In order to establish a solid foundation for her practice, Katherine used generative AI to help her with the following tasks:
- creating documented processes,
- automating the drafting of client correspondence, and
- creating new onboarding systems.
As a result of using generative AI, Katherine was able to double her productivity and hire her first employees with minimum chaos.
3. Decode Real Estate (NYC) – Use of AI for Lead Generation
Company: Decode Real Estate
Founder: Danielle Nazinitsky
This small-sized real estate firm has utilized generative A.I. technology for:
- Creating marketing materials
- Improving the company’s presence on platforms (including discovering the brand using A.I. search engines such as ChatGPT)
- Generating new leads and nurturing leads that came into the firm
Outcome:
The ability of the company to receive many more leads provided by A.I. resulted in the company hiring another broker because of the need to be able to service inquiries and grow the business.
4. Grind (UK Coffee Chain) – AI in Daily Operations
Company: Grind (independent coffee chain)
Grind is a UK-based coffee chain that has been using Google to add artificial intelligence (AI) to its operations. They use AI to make marketing materials, answer customer questions, and make reports on how well they are doing.
Grind has made things much more efficient for all of their teams, and it has also let employees focus on strategic tasks instead of the boring, repetitive tasks that come with normal daily work.
5. Alibaba Platform Sellers (China) – “One-Person Companies”
Companies: Numerous small e-commerce sellers on the Alibaba platform
Many e-commerce sellers who were traditionally brick-and-mortar started using AI for total business operations, such as:
- Product listings can be uploaded automatically
- Customer service can be managed through
- Compliance and operational activities can be performed by using AI
The end result is that some entrepreneurs operate their businesses as “one-person businesses” by utilizing AI to take on the responsibilities of multiple employees, allowing them to scale their companies as a sole founder.
Key Takeaways – Examples of Generative AI
What we find is clearly demonstrated throughout the above examples is that all of these share the same characteristics:
- Tasks are being replaced by AI;
- Founders will be responsible for making decisions;
- Scaling up can happen much sooner with fewer people than ever before;
- Cost decreases significantly, especially in the areas of Marketing, Operations and Administrative Services;
- Speed improves/creates a competitive edge.
Many Small Businesses have already adopted Generative AI (approximately 36%); many additional businesses will likely adopt within the next several months.
Author Bio
Yuliya Melnik is a technical marketing writer with a strong focus on AI, software development, and innovative digital solutions. She enjoys breaking down complex technical concepts into clear, practical insights for businesses and tech enthusiasts.
