New Year Resolutions For Customer Experience: How To Create An Exceptional Customer Journey

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It’s a new year, which means it’s time for new year resolutions! If you want to improve your customer experience this year, then you need to know how to create an exceptional customer journey. Keep reading to learn about the necessary steps you need to take in order to create a customer experience that is truly exceptional!

The Impact Of Learning On Employee Behaviour And What You Can Do About It

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Employee behaviour has a direct impact on the workplace and the bottom line. Many factors influence employee behaviour, but learning plays a major role. Employees who receive adequate learning opportunities are more likely to exhibit positive behaviour, be engaged in their work, and perform at a higher level. So, what can you do to ensure that your employees have access to the learning opportunities they need? Read on to find out!

The Power of Subscription-Based Sales: Why It Works and How to Implement It

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The subscription based sales model has been gaining popularity in recent years as a way to increase customer loyalty and lifetime value. In this model, customers pay a recurring fee to receive access to a product or service. This could be anything from monthly access to a software app to a subscription for physical goods like food or apparel. If you’re thinking of implementing a subscription-based sales model for your business, this article is for you.

Top 5 Small Business Owner Problems (And How to Solve Them)

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As a small business owner, you wear many hats. You’re the CEO, the CFO, the janitor, and everything in between. It’s a lot of responsibility, and it can be overwhelming at times. Trust us, we know. We’re small business owners ourselves. In this blog post, we’re going to discuss the top 5 small business owner problems – and how to solve them.