Reality seldom meets perception. As-is business processes can be surprisingly different from planned and to-be business processes. How often do you check if everything is operated as planned? How do you check. Mystery shopping is one of the most effective ways to find out the gaps.
Tag: Business Strategy
How to improve decision making? Reserve one chair for the Devil’s Advocate
We make too many decisions at the eleventh hour. The urgency and the pressure to decide quite often lead to incorrect decisions. When we look back at our decisions, we find out that some arguments were never made. Some doubts were never discussed. Volunteer to be the Devil in the next meeting and improve decision making.
What Customers Want? Recent Trends and Changes in Customer Behavior
Customer needs and preferences keep changing and evolving. Thanks to data availability and analytics, companies can leverage deep customer insights and adapt. The recent changes in customer behavior as a result of the prolonged global pandemic and enforced lockdowns have significantly altered buying preferences and channels. Here are 4 key focus areas for brands to address what customers want.
What is strategy? How Strategy Creates Value (and Sales!)
Confused by “strategy”? We explain it simply! Discover how crafting a winning strategy is the key to creating value for your customers, boosting sales, and achieving success. Learn more about strategy today!
Not just a word. “NO” is an effective business strategy
We often hesitate to say No in critical situations. The expression “No” is an effective business strategy. It helps bring clarity and set expectations.
How Important is Business Strategy?
Business strategy is intended to give your team the direction and guidance. How to win more customers? How to stay ahead of the competition? How to establish a clear value proposition? How to turn profitable and sustain growth?
Small Business Growth Strategy – Keep it simple
Quite often, small and medium businesses lose their focus as they spend a lot of time planning a strategy. The complete plan often does not see the light of the day.
At an early growth stage, at times the mantra is to “Keep it Simple”.