How to Hire Freshers?

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How do you evaluate a job applicant without any previous job experience? The resume of a fresher does not say much about her skills. Yes, the resume has academic credentials and project summaries. It does not however give insights about the key skills required for her to do her job well. So how to hire freshers that fit the job requirements?

What’s your employee happiness quotient?

We work in a KPI driven work environment. It’s justifiable if employee happiness be measured as a KPI. Most organizations measure employee satisfaction. I believe only a handful measure employee happiness. Yes, satisfaction is not the same as happiness. What is your employee happiness quotient?

Don’t Fail to Plan Employee Engagement?

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Now, more than ever, is the time you should not fail to plan for employee engagement. Why?
The Covid-19 impact on the way we work and live continues to linger on. There is no end to job, health and life uncertainties. As one after another pandemic wave subsides and we look to move closer to what was normal, a new variant and spike hits us with greater force.

Empathy in Leadership – Why every leader needs a customer service stint?

Empathy, compassion, listening with patience, the willingness to express gratitude and accept mistakes are some of the soft skills that leaders need to lead happy teams. Jerks cannot be good leaders. People management is about people. You cannot excel at people management if you lack empathy and compassion. Compassion and empathy in leadership is non-negotiable.

How to use the Kano framework for employee satisfaction?

Human capital is the greatest asset of a company. Andrew Carnegie once said – “There is little success where there is little laughter.” Let us say a big thank you to Dr. Noriaki Kano and start using the Kano framework to create happier workplaces. This post explains the basics of the Kano model and how to adapt it for employee satisfaction.

The Missing Piece in the Employee Engagement Puzzle

How well do companies handle the last leg of association with their employees? Some handle it better than most. Some do a decent job, some do a great job while many suck at it. While companies put in a lot of effort, resources and consideration in managing the other stages of the employee life-cycle, their handling of employee exits leaves a lot to be desired. Let’s address this missing piece in the employee engagement puzzle.

Navigating Work from Home Expectations

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All recent studies and surveys highlight that employees want the flexibility to work from anywhere. 69% of millennials would give up on certain work benefits for a more flexible working space. How can companies navigate work from home expectations of their employees?

The Monster HR Challenge

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Managing employees and inspiring them to give their best has always been a challenge for businesses. Why is managing employees such a challenge? What makes it so difficult?