Every business understands the importance of customer acquisition. But what about reacquisition? Just because a customer hasn’t bought from you in a while doesn’t mean they never will again. In this blog post, we can explore some tips and tricks to get old customers back.
How well do companies handle the last leg of association with their employees? Some handle it better than most. Some do a decent job, some do a great job while many suck at it. While companies put in a lot of effort, resources and consideration in managing the other stages of the employee life-cycle, their handling of employee exits leaves a lot to be desired. Let’s address this missing piece in the employee engagement puzzle.
Firing someone is dreadful. As a manager, it has always been the most difficult task for me. I am certain it is for most. But let’s admit it. It is a job that needs to be done. It needs to be done right. There are several excuses we have to justify firing an employee. However there is one question we must ask ourselves every time – “Is it absolutely necessary to fire this person?” More often than not, a well thought, evaluated and honest answer is “No”. Let us reason with ourselves how not to fire someone.
Average job tenure now ranges between 2 years to 3 years. If we were to plot global average job tenure in the last 2 decades, it certainly would be a skewed distribution. Switching a job in less than a year or two is no longer considered a taboo. Let us share 6 tips for succession planning for your organization.