A Brief History of Generative AI

Generative AI is a branch of artificial intelligence that focuses on creating new content, such as text, images, music, or code, from data. It has a fascinating history, dating back to the early days of computing. We’ve explored milestones and achievements of generative AI, and challenges and opportunities for the future.

How AI Transforms The Customer Experience Landscape?

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In recent years, artificial intelligence (AI) has become increasingly popular in the customer experience landscape. Customer service chatbots, for example, are powered by AI and are becoming more and more common. But what other ways can AI transform the customer experience? In this blog post, we’ll explore how AI for customer experience is transforming the landscape.