What are five important metrics to track a company's success?

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important metrics

The ideal combination of key performance indicators (KPIs) will depend largely on the individual business' needs, but here are some metrics that are vital for companies across the board.

sales revenue

This is the total amount of money generated by a company's sales activities over a specific period of time .

customer acquisition cost

This is the amount of money a company spends to acquire a new customer.

employee productivity index

This metric measures the total output or final outcomes divided by the effort or cost put into an activity.

employee engagement

This metric measures how committed and motivated employees are to their work

net promoter score (NPS)

This metric measures customer satisfaction and loyalty by asking customers how likely they are to recommend a company's products or services to others.

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